Services

Five services. One SLA. Zero finger-pointing.

Every service is contracted against measurable outcomes — on-time rate, dwell hours, cost per case — and reported monthly against your baseline.

Freight Forwarding — operational photograph
01 · Air · Sea · Multi-modal

Freight Forwarding

Problem
Fragmented carrier mix produces unpredictable transit times and surprise surcharges.
Solution
Direct contracts with 14 ocean carriers and 9 airlines, consolidated under one BOL and one rate card.
  • Weekly direct sailings on 38 major lanes
  • Dynamic ETA accuracy within ±6h
  • Single point of accountability per shipment
99.1%
lane on-time
±6h
ETA accuracy
−14%
freight spend
Warehousing & 3PL — operational photograph
02 · Bonded · Ambient · Cold chain

Warehousing & 3PL

Problem
Static warehouse vendors can’t flex with demand peaks and SKU proliferation.
Solution
38 facilities across ASEAN, EU and MENA — WMS-integrated with pick-to-light and pallet-level traceability.
  • Dock-to-stock under 4 hours
  • Pick accuracy 99.96%
  • Cold chain 2–8°C and −25°C zones
99.96%
pick accuracy
4h
dock-to-stock
38
facilities
Last-Mile Delivery — operational photograph
03 · B2B · D2C · Reverse

Last-Mile Delivery

Problem
Last-mile is where promises break — failed attempts, surcharges and damaged returns.
Solution
Owned fleet in 64 cities with AI-clustered routing, sub-15km electric vehicles, and POD photo + signature.
  • Same-day windows in 64 cities
  • 97.2% first-attempt success
  • Reverse logistics with 24h pickup SLA
97.2%
first-attempt
−23%
cost per parcel
4.8h
median delivery
Supply Chain Optimization — operational photograph
04 · Network design · S&OP

Supply Chain Optimization

Problem
Most networks were designed for last decade’s demand and inventory math.
Solution
We re-model your network — facility location, modal mix, safety stock — using your shipment, sales and cost data.
  • Digital twin of your end-to-end flow
  • Scenario modelling for tariff & fuel shocks
  • Quarterly re-optimization built in
−21%
landed cost
−34%
inventory days
9mo
to payback
Customs Clearance — operational photograph
05 · Licensed brokers · 14 countries

Customs Clearance

Problem
Misclassified HS codes and late lodgement create 7–11 day customs holds.
Solution
In-house licensed brokers, pre-arrival lodgement, SKU-level HS audit, and free-trade agreement utilization.
  • Clearance in 28 hours average
  • Zero penalty audits in 36 months
  • FTA utilization recovers 4–9% of duty
28h
avg. clearance
0
penalty audits
+6%
duty recovery

Want a quote against your current carrier mix?

Request custom quote